Privacy Policy

1. Introduction

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how CanadaTripNow.com collects, uses, and protects information about you when you visit our website or contact us via email.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and travel preferences when you contact us with an enquiry.
• Browsing Data: IP address, browser type, pages visited, and time spent on our website (collected via server logs and analytics tools).
• Cookies: Small text files placed on your device to improve your browsing experience (see Section 7).

3. How We Use Your Information

We use the information we collect to:

• Respond to your travel enquiries and provide tour booking assistance
• Improve our website and user experience
• Send relevant information about tours and Canada travel (only if you have opted in)
• Comply with legal obligations

We will never sell your personal data to third parties.

4. Legal Basis for Processing

Under the EU General Data Protection Regulation (GDPR), we process your data on the following legal bases:

• Consent — when you submit an enquiry or opt into marketing communications
• Legitimate interests — for website analytics and improving our services
• Legal obligation — where required by applicable law

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy. Enquiry data is retained for up to 3 years. Analytics data is retained for up to 26 months. You may request deletion at any time.

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing of your data
• Request restriction of processing
• Data portability
• Lodge a complaint with a supervisory authority (in Poland: UODO — Urząd Ochrony Danych Osobowych)

To exercise any of these rights, contact us at: contact@canadatripnow.com

7. Cookies

We use the following types of cookies on CanadaTripNow.com:

• Essential cookies — necessary for the website to function properly
• Analytics cookies — help us understand how visitors use our website
• Preference cookies — remember your settings and preferences

You can control and disable cookies through your browser settings. Note that disabling cookies may affect the functionality of this website.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. Email communications are encrypted using industry-standard protocols.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., the official Government of Canada eTA website). We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated date. We encourage you to review this policy periodically.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

International Visa Service Sp. z o.o. sp.k.
ul. Graniczna 29
40-017 Katowice
Śląskie, Poland
Email: contact@canadatripnow.com